Repatriation of Mortal remains


All Members should read and understand the terms and conditions applicable to the provision of the benefits and services and pay special attention to all the terms printed in bold. The full text of the terms and conditions are available at HFC offices. Please contact or call HFC on 086 143 2222 if anything is not clear.

If the Contact Centre is NOT contacted in the 1st instance, any costs incurred will be for the Member’s own account.

Operational Details:

24 HOUR CALL NUMBER:     086 143 2222

SERVICE HOURS:                   24 hours a day, 365 days a year



The benefit is supplied through Health Finance Corporation (HFC) (Pty) Ltd

Funeral Assistance Repatriation of Mortal Remains

Repatriation of Mortal remains benefit includes South Africa and neighboring countries (Lesotho, Swaziland, Botswana, Zimbabwe, Namibia and Mozambique.)

Principal Member

Repatriation of Mortal Remains

Should the passing of a Member occur whilst away from home, HFC shall procure that ER24 or another suitable service provider, will make all the arrangements for the repatriation of the body where the death of a Member has occurred at a location more than 100km from the Member’s place of residence, which would include locations within the RSA and neighboring countries e.g. Lesotho, Namibia, Mozambique, etc.. Up to a cost of R20 000

All the arrangements to transport the mortal remains of a Member will be handled on behalf of the family, taking into consideration family requests and in particular special care with regard to particular customs and beliefs.